Privacy Policy
Last updated: 2026-04-27
1. Scope
This Privacy Policy describes how Zetarium ("we", "us", "our") collects, uses, and discloses information in connection with the Zetarium perpetual futures decentralised exchange (the "Platform"). This Policy applies to all visitors and users of the Platform.
The Platform is non-custodial in respect of on-chain funds; we do not hold your private keys. However, we do process certain information about your wallet, your trading activity, and your interaction with our infrastructure as described below.
2. Information We Collect
Wallet & on-chain data
- Public wallet address and the signature you produce when authenticating;
- On-chain deposit and withdrawal transactions associated with your wallet (transaction hash, block, value);
- Sub-account identifiers we provision for you on our liquidity venue.
Trading data
- Orders (open, executed, canceled), positions, fills, fees, funding payments, and PnL;
- Leverage, margin mode, and other per-symbol configuration choices.
Technical data
- IP address, country/region inferred from IP, user-agent, browser, and operating system;
- Timestamps of API requests and WebSocket sessions, request paths, and response status codes;
- Device characteristics (screen size, language) sent via standard browser headers.
Optional contact data
If you contact our support team, we will receive any information you provide (email address, support ticket content). We do not collect KYC documents through the Platform itself unless you explicitly initiate a process that requires them.
3. How We Use Information
We use the information we collect to:
- operate the Platform, match orders, settle PnL, and process deposits/withdrawals;
- maintain account security, detect fraud, and prevent abuse (rate limiting, anomaly detection);
- comply with applicable laws, including sanctions screening and recordkeeping obligations;
- provide customer support and respond to inquiries;
- analyse aggregated, non-personal usage patterns to improve the Platform;
- communicate operational notices (incidents, downtime, breaking changes).
5. Data Retention
We retain information for as long as necessary to operate the Platform and to comply with legal obligations (typically a minimum of five years for trading and transaction records). When retention is no longer required, we delete or aggregate the data so that it can no longer be associated with an individual.
7. Security
We implement administrative, technical, and physical safeguards designed to protect information from unauthorised access, use, alteration, or disclosure. These include encrypted transport (TLS), short-lived JWTs, signed deposit/withdrawal authorisation, rate limiting, and continuous monitoring. No system is perfectly secure, however, and we cannot guarantee absolute security.
You are responsible for the security of your wallet, seed phrase, and the device or browser you use to access the Platform.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- access the personal information we hold about you;
- request correction of inaccurate information;
- request deletion or restriction of processing, subject to legal retention requirements;
- object to certain types of processing;
- request portability of information you have provided;
- withdraw consent where processing relies on consent.
To exercise these rights, contact us at contact@zetarium.world. We will respond within the timeframes required by applicable law.
9. International Transfers
Our infrastructure operates across multiple jurisdictions. Information we collect may be transferred to, stored in, and processed in countries other than your country of residence, including jurisdictions whose data protection laws may differ from yours. Where required, we apply appropriate safeguards (contractual clauses, equivalent-protection assessments) to protect international transfers.
10. Minors
The Platform is not directed to individuals under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect information from minors. If you believe we have collected information from a minor in error, contact us immediately so we can delete it.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through the Platform with reasonable advance notice before they take effect.
12. Contact
For privacy questions, data requests, or complaints, contact our privacy team at contact@zetarium.world.
